Arshia Return & Exchange Policy
 
📅 Duration:
Within 14 days from the date of receiving the product.
 
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✅ Conditions for Return or Exchange:
• The product must be unused, in its original condition, and with all packaging and accessories intact.
• A purchase receipt or proof of payment with the delivery date is required.
• A repackaging fee may apply if the product has been unsealed or the original packaging is damaged.
 
⸻
🔄 Return/Exchange Process:
1.Contact us through our official Facebook/Instagram pages, WhatsApp, or branch phone numbers.
2.Once the product is received, it will be inspected by our team to confirm it meets the return & exchange criteria.
 
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💸 Refund or Exchange Options:
• You may exchange the product for a similar item.
• If the requested product is unavailable, a refund will be issued.
 
📍 Note:
All returns and exchanges are processed at the branch only.
We do not accept returns by delivery or courier.
 
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⚠ Important:
We only process returns for original Arshia products purchased from our official branches or online pages.
We are not responsible for products purchased from unofficial sellers or resellers.